CoinCabinet privacy policy

Last updated: September 22, 2024

The privacy of your data — and it is your data, not ours! — is a big deal to us. We’ll only ever access your account to help you with a problem or squash a software bug. We’ll never open any uploaded files unless you ask us to.

Identity & access

When you sign up for CoinCabinet, we ask for your email address. That's just so you can control your account, and so that we can send you invoices, updates, or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name in marketing statements without your permission, either.

When you write CoinCabinet with a question or to ask for help, we'll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we'll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like surveys, for as long as it makes sense.

The only times we’ll ever share your info:

• To provide products or services you've requested, with your permission. List of third-party services we use.
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
• If CoinCabinet is acquired by or merged with another company, we’ll notify you well before any info about you is transferred and becomes subject to a different privacy policy.

Your Rights With Respect to Your Information

You may have heard about the General Data Protection Regulation (“GDPR”) in Europe. GDPR gives people under its protection certain rights with respect to their personal information collected by us on the Site. Accordingly, CoinCabinet recognizes and will comply with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:

• Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
• Right to Correction. This is your right to request correction of your personal information.
• Right to Erasure. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession (also known as the “Right to be forgotten”). However, if applicable law requires us to comply with your request to delete your information, fulfillment of your request may prevent you from using CoinCabinet services and may result in closing your account.
• Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
• Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed.
• Right to Object. This is your right, in certain situations, to object to how or why your personal information is processed.
• Right to Portability. This is your right to receive the personal information we have about you and the right to transmit it to another party.
• Right to not be subject to Automated Decision-Making. This is your right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being made solely based on automated processes. This right is limited, however, if the decision is necessary for performance of any contract between you and us, is allowed by applicable European law, or is based on your explicit consent.
• Many of these rights can be exercised by signing in and directly updating your account information. If you have questions about exercising these rights or need assistance, please contact us.

Use of Data for AI Training

CoinCabinet uses images and other data submitted by users to train artificial intelligence (AI) models to enhance our services, including tasks like provenance search and coin identification. This data is carefully curated by a team to ensure quality and accuracy. We anonymize all data used for these purposes so that the curators and AI trainers are unaware of which users submitted the data. Your personal information will never be associated with the data during the training process, and we will not use this data for any purpose outside of improving CoinCabinet’s services.

Processors we use

As part of the services we provide, and only to the extent necessary, we may use certain third party processors to process some or all of your personal information. For identification of these processors, and where they are located, please see our Subprocessor listing.

Law enforcement

CoinCabinet won’t hand your data over to law enforcement unless a court order says we have to. We flat-out reject requests from local and federal law enforcement when they seek data without a court order. And unless we're legally prevented from it, we’ll always inform you when such requests are made.

Security & Encryption

All data is sent using HTTPS, encrypted via SSL/TLS, when transmitted from our servers to your browser. We use encryption at rest to secure your data while it’s in our database. However, coin-related information, such as attributions and acquisition details, is stored without field-level encryption because it remains active for quick retrieval and use.

Deleted data

If your account payment expires, we simply deactivate your account without deleting your data. But if you want to cancel your account, all of your data is immediately deleted. Anything you delete on your account while it's active will also be purged immediately.

Location of Site and Data

This Site is operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

Changes & questions

CoinCabinet may update this policy once in a blue moon — we’ll notify you about significant changes by emailing the account owner or by placing a prominent notice on our site. You can access, change or delete your personal information at any time by contacting us.

Questions about this privacy policy? Please get in touch and we’ll be happy to answer them!